November 20, 2019
FORUM8 Co., Ltd.
FORUM8 Co., Ltd. (2-15-1 Konan, Minato-ku, Tokyo. President Yuji Ito. URL: http://www.forum8.co.jp/english/) was awarded the "2019 CRM Best Practice Award" by the CRM Association Japan in October 2019. This was the 5th time FORUM8 has won this award. This award is distributed to only those who incorporate the most appropriate CRM-oriented practices to set model examples in Japan to reach the goal of "customer-centric relationship management".
The association highly valued the "Overseas development model by cultivation of potential customers" in the FORUM8 activities this year. For the sales in overseas, in cooperation with universities, research organizations, and governments, FORUM8 cultivated "potential users" by increasing persons with experience through events and seminars, and established them as "overseas customers" steadily by the branding and CRM practice.
Our award winning history started in 2014 with "CRM encouragement award" that CRM by UC-1 development support was highly evaluated. Subsequently we have been awarded the CRM Best Practice Award every year with the following contents.
Last year, FORUM8's "CRM model linked with the personnel system" was highly evaluated and was awarded the CRM Best Practice Award Continuation Award. FORUM8 worked on the establishment and enhancement of CRM production system by introducing Enterprise Risk Management system in the personnel and general affairs group. This fiscal year, we will develop CRM for company activities contributing to the national resilience and the regional revitalization at the 10 FORUM8 sales locations.
CRM Association Japan
FORUM8 is awarded the "2018 CRM Best Practice Award Continuation Award" (2018/12/7)
FORUM8 has been awarded the CRM Best Practice Award again this year (2017/11/14)
FORUM8 Has Been Awarded the CRM Best Practice Award Two Consecutive Years (2016/11/11)
FORUM 8 Has Been Awarded the 2015 CRM Best Practice Award (2015/11/16)
FORUM8 received "CRM Honourable Mention" of "2014 CRM Best Practice Award" (2014/11/11) (Japanese)